Bugzilla
Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most...
View ArticleFreshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there...
View ArticleDesk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there...
View ArticleBUGtrack
BUGtrack is a web-based bug tracking and project management. Why use BUGtrack? Web based Access real-time information from anywhere in the world, 24 hours a day, 365 days a year. Unlimited projects...
View ArticleHelp Scout
Help Scout is the ideal small business help desk. Delight customers in less time and keep your team on the same page ... all this and it only takes 4 minutes to setup.
View ArticleSupportFu
SupportFu is he easiest way to scale one-on-one customer service. Your customers will never see a ticket number & will never have to log into anything - to them, it's just email.
View ArticleHelpMaster
If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service +...
View ArticleSupportBee
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings update in realtime as...
View ArticleRequest Tracker
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has...
View ArticleZoho BugTracker
Zoho BugTracker is an online web-based bug tracking/issue management software tool that allows you to quickly submit and track bugs that software projects are bound to generate and fix them all in time...
View ArticleDeskero
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional...
View ArticleHappyFox
HappyFox is a customer support help desk ticketing system hosted on the cloud. It is a multi-channel ticketing system that manages customer queries via email, livechat, voice and social media by...
View ArticleVivaDesk
Offers on-demand help desk software, including customer support, asset management and knowledge base. No install. No maintenance. VivaDesk is web-based help desk software with an intuitive support...
View ArticleHelpdesk Pilot
Help Desk Pilot is Help Desk & Customer Support Software. This customer support software is 100% web based. With added support for LDAP Authentication, Knowledge Base Integration & SLA...
View ArticleKronoDesk
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk...
View ArticleSatisware
Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a problem or 4) give praise....
View ArticleeBLVD
Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
View ArticleJitbit Helpdesk
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file...
View ArticleeStreamDesk
Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you...
View ArticleDeskPRO
DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.
View ArticleZent.IO
Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web...
View ArticleInvGate Service Desk
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management,...
View ArticleBrimir
Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets, which can be assigned to agents.
View ArticleReamaze
Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via...
View ArticleKeeping.com
Keeping™ is the world’s first helpdesk that works inside Gmail. Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more...
View ArticleUseResponse
UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. More flexibility and control for one-time...
View ArticleGoToHelpDesk.net
GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.
View ArticleKayako
Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their...
View ArticleBusyBench
BusyBench is a management platform for small to mid-sized computer repair shops and IT professionals. We are an American company based in Oregon, helping IT businesses grow by reducing overhead and...
View ArticleSygma
The easiest way to manage your IT service business. Cloud-based ticketing, time tracking, knowledge management, and billing software for MSPs, IT providers, and developers.
View ArticleTrakdesk
Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features...
View ArticleBornevia
Bornevia is a team helpdesk software that brings all your customer service email, SMS, twitter, facebook, and live chat conversations in one place. Make multichannel support easy by everyone in your...
View ArticleHelpy.io
Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more: - Private...
View ArticleDirectly
On-demand customer service apps for fast-growing companies. Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out....
View ArticleSupportPal
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation...
View ArticleEvayadesk
Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based pricing. Email alerts
View ArticleInforobo
Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding...
View ArticleOTRS Business Solution™
OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the web-based Open Source help desk...
View ArticleGorgias Helpdesk
Gorgias is a helpdesk built to provide great support at scale. It provides the best API in the space to connect your CRM, your order management system, etc. You can manage all your customer support...
View ArticleZammad
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. Do you...
View ArticleUVdesk
A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best...
View ArticleSupportbench
Supportbench is your next level in customer support. It empowers you to deliver on what you promise to your customers. Whether people are reaching out to you by email, twitter, or any other channel;...
View ArticleAzureDesk
The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk...
View ArticleHESK
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software allowing you to set up an efficient...
View ArticleReadyDesk
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
View ArticleHelpDesk
The complete way to help your customers The all in one solution contains: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support...
View ArticleKIX
KIX is the new standard for servicedesk. The software is open source and based on the own development path of OTRS 5. You decide whether KIX should run on-premise (in-house) or in a cloud. KIX supports...
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